The telephone consultation session will replace the planned visit of the National Ombudsman and the Children’s Ombudsman to Bonaire, Sint Eustatius and Saba. The visit, which was supposed to take place this spring, has been cancelled as a result of the global impact of the coronavirus.

Sign up in advance

Have you encountered a problem in your dealings with a government agency, child care, school or a provider of child medical care? The National Ombudsman and the Ombudsman for Children will be happy to see what they can do for you during the consultation session. You can ask your questions in Dutch, Papiamentu or Spanish. To make an appointment, just send an email to with your name, telephone number, and whether your question is addressed to the National Ombudsman or the Ombudsman for Children. The team will contact you by phone on Monday, 6 April, between 9.00 a.m. and 11.00 a.m.

About the National Ombudsman

The National Ombudsman can help when something goes wrong between you and the government. For more information on the work of the National Ombudsman, please visit or the National Ombudsman’s Facebook page for the Caribbean Netherlands.

About the Ombudsman for Children

The Ombudsman for Children can help when the welfare and rights of children are at stake. For example, if a child does not go to school or a family does not receive the help or medical care it needs.